Refund and Return Policy

HomeLift UK does not sell products directly through this website and does not process online payments. As a result, refunds and returns are not handled through this website. This policy explains how refund and return matters are addressed within our quote-based enquiry model.

Scope of This Policy

This Refund and Return Policy applies to the website https://homeliftuk.co.uk/, operated by V1 Media Ltd.
HomeLift UK operates a non-transactional, quote-led model. The website is used to present supported products and to collect enquiries. No purchases are completed directly on the website

How Orders Are Handled

Any agreement to supply products or services is concluded outside this website following direct communication with an operational partner or service provider.
Where applicable:

Responsibility for Refunds and Returns

Responsibility for refunds, cancellations, or returns rests with the organisation that ultimately supplies the product or service.
HomeLift UK does not:

Queries or Complaints

If you have a query relating to a refund or return following engagement with a third-party provider, you should contact that provider directly using the details supplied to you at the time of agreement.
If you believe an enquiry submitted through this website has been mishandled, you may contact us to request a review.

Contact Details

Updates to This Policy

This policy may be updated periodically to reflect changes in business operations or regulatory guidance.
The latest version will continuously be published on this website.